BUSINESS COMMUNICATION PROCESS & PRODUCT

$99.95

• Description
• Postage
• Policies

• BUSINESS COMMUNICATION: PROCESS AND PRODUCT presents the most current and authoritative communication technology and business communication concepts. Written by award-winning author and renowned leader Mary Ellen Guffey and new coauthor Dana Loewy, BC:PP offers the most up-to-date and best researched text on the market. The 7th edition includes new, interactive student resources and comprehensive coverage of workplace technology. This innovative coverage enhances the hallmark features of this textbook: the 3-x-3 writing process, three-part case studies, abundant use of model documents, and complete coverage in a 16-chapter textbook while retaining unparalleled teaching resources to help instructors plan and manage their courses.

• Domestic freight is via Australia Post. Alternatively we have a 'Click & Collect' option at no cost where the order can be picked up from the CDU Bookshop.

  International Shipping Information

  Orders	Parcel Post	Express Post
  under 500gms	$7.50	$10.00
  Under 3kg	$11.50	$13.50
  Under 5kg	$15.00	$22.50
  Parcels
  5kg to 8kg	$40.00
  8kg to 10kg	$45.00
  over 10kg	$50.00

  CDU Bookshop will not be responsible for late orders due to incorrect postal address. 
  Please note: Darwin is outside the next day delivery service guarantee for Australia Post. Express bags to capital cities can take up to seven working days.

  We will despatch books within 24 hours of order however, if the complete order is not in stock we will do our best to contact customers and arrange split deliveries which may incur additional freight charges.

  *The weight of each book can be found in the tags below
• Refund policy
  

  A refund of money will only be provided where books or other items purchased are: defective or faulty OR fail to match the description.

  Credit Notes will be considered under the following circumstances:
  • withdrawal from a course of study
  • incorrect book purchased for a course
  • exemption granted from a course
  • the sales receipt is provided for proof of purchase
  • goods are in mint condition - books with access codes, passwords or CDs that have been opened are not returnable.
  Credit notes for textbooks listed on current Text Book List will not be considered:
  • after 1 April for Semester 1
  • after 1 September for Semester 2
  • after 7 December for Summer Semester.
  Credit Notes for general books will only be considered in exceptional circumstances.