OM 5: 5TH EDITION


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  • Includes CourseMate Printed Access Card

    Created through a "student-tested, faculty-approved" review process with input from more than 150 students and faculty, Collier/Evans’ OM5 provides a streamlined introduction to the core concepts, techniques, and applications of contemporary operations management. This concise, engaging, and accessible text includes a full suite of integrated learning tools--including flashcards, cases, datasets, games, and quizzes--in a convenient and affordable package perfect for today’s diverse learners. OM5 provides the latest examples featuring companies students will recognize from the news as well as videos for every chapter, case studies and end-of-chapter problems with exciting new material online. Five additional chapters online enable readers to delve further into the quantitative aspects of operations management. 

  • Domestic freight is via Australia Post. Alternatively we have a 'Click & Collect' option at no cost where the order can be picked up from the CDU Bookshop.

    International Shipping Information

    Orders Parcel Post Express Post
    under 500gms $7.50 $10.00
    Under 3kg $11.50 $13.50
    Under 5kg $15.00 $22.50
    Parcels    
    5kg to 8kg $40.00  
    8kg to 10kg $45.00  
    over 10kg $50.00  

    CDU Bookshop will not be responsible for late orders due to incorrect postal address. 
    Please note: Darwin is outside the next day delivery service guarantee for Australia Post. Express bags to capital cities can take up to seven working days.

    We will despatch books within 24 hours of order however, if the complete order is not in stock we will do our best to contact customers and arrange split deliveries which may incur additional freight charges.

    *The weight of each book can be found in the tags below
  • Refund policy

    A refund of money will only be provided where books or other items purchased are: defective or faulty OR fail to match the description.

    Credit Notes will be considered under the following circumstances:
    • withdrawal from a course of study
    • incorrect book purchased for a course
    • exemption granted from a course
    • the sales receipt is provided for proof of purchase
    • goods are in mint condition - books with access codes, passwords or CDs that have been opened are not returnable.
    Credit notes for textbooks listed on current Text Book List will not be considered:
    • after 1 April for Semester 1
    • after 1 September for Semester 2
    • after 7 December for Summer Semester.
    Credit Notes for general books will only be considered in exceptional circumstances.

Collections: BUSINESS

Type: BUSINESS

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