BSBLDR401 Communicate effectively as a workplace leader Release 1 describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. It includes information on how to: identify context for communication clarify message and engage communication take follow-up actions. It contains learning content, case studies and examples, practice tasks and learning checkpoints. Final assessment activities cover all the unit of competency requirements and are suitable for workplace and classroom environments. There are spaces for learners to record their responses and for trainers or assessors to record their comments and observations.
BSBADM504 Plan and implement administrative systems Release 1 describes the skills and knowledge required to...
Free postage offer
HAVE YOU JOINED OUR MAILING LIST YET?
Sign up for news, study tips and special offers...