Benefits of digital eText books

• instant access - purchase and read your book immediately
• read offline - access your eTextbook anytime and anywhere
• built-in study tools like highlights and more
• read aloud - listen and follow along as the eBook reads to you

A vital part of a social worker's role is to build strong relationships based on confidence and trust, with people across all stages of the life course and from a broad range of backgrounds, in what can be extremely challenging circumstances. In this, her latest collaboration with Palgrave, bestselling social work author Karen Healy turns her attention to the key topic of communication and the importance of developing into a skilled communicator across all areas of professional practice.