Postage and Handling
Click & Collect in store
In a hurry? Your order can be ready in store at Casuarina Campus in Darwin, choose your items and then at shopping cart, select the Pick-up in store shipping method before payment. A ready for collection email and SMS will be sent when your order has been picked and is ready for collection.
Domestic shipping is via Australia Post, Express Post Bag, Australia Post Parcel Bag or Australia Post Prepaid Bag.
|up to 500 grams
|up to 3kg
|up to 5kg
|up to 5kg
CDU Bookshop will not be responsible for late orders due to incorrect postal address entered by the customer at checkout.
The University does not accept responsibility for parcels damaged or lost in transit by Australia Post. To track a missing parcel, click here.Or call Aus Post customer care on 1300 768 470.
Sending something valuable or important? Extra Cover provides you with cover for the specified value of your item (up to $5,000) if your item is lost or damaged while being carried by Australia Post.
You can add extra cover for $6.95 by adding POSTAGE INSURANCEto your shopping cart.
If your item is missing or damaged in transit from us, you can contact Australia Post click here or call AusPost Customer Care on 1300 768 470
SSAF (Students, Services and Amenities Fees)
To receive the free postage offer please ensure you use the discount code SSAF in the discount code section of the cart.This offer is available 4 weeks before Semester commencement until census date. This code cannot be used with any other gift card, CDU Student Rewards or discount codes. Please email email@example.com for refund of postage charges incurred during the SSAF offer period.
CDU Bookshop is a university owned and operated book service located in Darwin, Northern Territory. We also sell other items that we source from local and international suppliers.
Standard Shipping – Parcel Post
Orders of in stock items, received by 1.30pm are shipped in 1-2 days, by Australia Post. Please note: Orders received after 1.30pm on Friday are shipped the following Monday.
Orders within Darwin Metro area take up to 2 business days. Orders outside Darwin Metro in the NT take up to 5 business days.
Orders shipped to interstate metro areas take up to 3-6 business days depending on lodgement and destination points.
Orders shipped to interstate country areas – please check with your local post office.
Express Shipping – Express Post
Orders of in stock items, received by 1.30pm are shipped in 1-2 days, by Australia Post.
Please note: Orders received after 1.30pm on Friday are shipped the following Monday.
Darwin is outside of the next day delivery service guarantee for Australia Post.
Express bags to capital cities from Darwin can take up to seven working days, point to point.
Express Post general rule of next business day delivery only covers the major metro areas of each state. Australia Post uses the fastest possible transport links around Australia.
Out of stock items - Pre-orders and Backorders
If the complete order is not in stock, we will do our best to fulfil and send within 10 business days the back ordered items. We do not guarantee pre-order or backorder timeframes due to publisher and transport delays.
We may choose to split your order, if it is over 5kg combined or some items are out of stock. If your order is sent out in multiple shipments, you will receive multiple tracking numbers, unless it is a bundle or pack. We do not charge for multiple shipments.
Orders of bundles or packs where parts are out of stock, the in stock items are shipped in 1-2 days except after 1.30pm on Fridays. Out of stock items are shipped within 1-2 days of arriving back in stock, per the postage option chosen.
It may take some time before your tracking number and link is active with Australia Post, as it needs to be scanned at one of their facilities.
CDU Bookshop is not responsible for incorrect email address resulting in tracking advice not being received.
Orders of bundles or packs where parts are out of stock, one tracking advice is first emailed and a backorder advice sticker provided with the first shipment. Further shipment tracking numbers are emailed using the email address provided once the items are despatched.
CDU Bookshop only despatches parcels on business days.
Australia Post provides an estimate on shipping times, click here
Freight Rates - International
International freight can be sent via Australia Post international courier. Please advise preferred service when ordering.All prices are in Australian dollars.
If you purchase INSURANCE, the Bookshop will replace lost parcels if not delivered after 15 working days from date of despatch. Please provide your postal address.
The Bookshop will not be responsible for late orders due to incorrect postal address.