Frequently asked questions...

What is an ISBN?

An ISBN is an International Standard Book Number. ISBNs were 10 digits in length up to the end of December 2006, but since 1 January 2007 they now always consist of 13 digits. ISBNs are calculated using a specific mathematical formula and include a check digit to validate the number.

How can I find the textbook I'm looking for?

Log in with your CDU Student or staff email address, via the log in tab at the top of the home page. If you are a new customer, you will need to create an account.

Select the Unit Code you are enrolled in.

The selected unit page will display any prescribed or recommended textbooks for that unit, you are then able to select those books you require and add them to your cart.

How do I order online?

Using our new online store is simply a matter of searching for the book you are after using the search box, browsing by subject area or using our A-Z Unit listing. From there you can select the products you would like to purchase by adding them to your cart. Then you can checkout or choose to continue shopping.

Do I have to be a CDU Student to order online?

You do not have to be a student at Charles Darwin University to use our online store, all customers are more than welcome to use our service. If you are interested in a book we don't have in stock please give us a call on (08) 8946 6497 and we will help you wherever possible. You do need to be a CDU student or staff member however, to access our online textbook list.

Can I order online and collect from store?

Absolutely - To save time you can choose the 'Pick up in store' option when going through the checkout process. Our 'Click & Collect' service will ensure your books are ready and waiting for you so you don't miss out on getting your textbooks especially in peak periods.

I live outside Australia, can I still purchase from the CDU Bookshop?

Yes, delivery of orders outside Australia is by Australia Post's Regular Air Parcels Service or by Express International Courier Service. For details on cost check our page on Postage and Freight Information.

How can I pay?

We accept Mastercard & Visa card payments online only. We use eWAY’s RAPID Transparent Direct API payment solution, so we don’t touch our customers’ credit card data: it’s processed directly from your browser to eWAY’s secure payment gateway. eWAY is certified as meeting Tier 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and has the same levels of data security of the biggest banks in the world.

I haven't ordered from the CDU Bookshop before, how do I register?

Registering for a customer account is optional and can be done by going to the 'LOG IN' link at the top of the page. Creating a customer accounts gives you access to your order history, order status and will save you time when ordering from our system. You will need to create a customer account to access our text book list, using a CDU email address. 

How do I sign in once I've registered?

To sign in to your account at any time simply go to the 'LOG IN' link at the top of the page and enter your log in details.

I've forgotten my password, what do I do?

If you need to reset your password simply go to the 'LOG IN' link at the top to go to the Customer Login screen from there you can use the link to reset your password.

What is CDU Student Rewards?

CDU Student Rewards is a new program that rewards you simply for buying the things you need. Once you sign up, every dollar you spend earns you 10 points. Once you earn 2500 points, you will receive a 10% discount voucher. To sign up, hit the Student Rewards tab on our home page