COMMUNICATION SKILLS FOR NURSING PRACTICE


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  • More than ever before, nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds. Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, the new edition of Communication Skills for Nursing Practice takes a practical and hands-on approach to communication theory. This accessible introduction features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Fully revised and updated, with new material on diversity, continuing professional development, and email and telephone communication skills, this is an essential guide to one of the most fundamental skills in the caring professions.

  • Domestic freight is via Australia Post. Alternatively we have a 'Click & Collect' option at no cost where the order can be picked up from the CDU Bookshop.

    International Shipping Information

    Orders Parcel Post Express Post
    under 500gms $7.50 $10.00
    Under 3kg $11.50 $13.50
    Under 5kg $15.00 $22.50
    Parcels    
    5kg to 8kg $40.00  
    8kg to 10kg $45.00  
    over 10kg $50.00  

    CDU Bookshop will not be responsible for late orders due to incorrect postal address. 
    Please note: Darwin is outside the next day delivery service guarantee for Australia Post. Express bags to capital cities can take up to seven working days.

    We will despatch books within 24 hours of order however, if the complete order is not in stock we will do our best to contact customers and arrange split deliveries which may incur additional freight charges.

    *The weight of each book can be found in the tags below
  • Refund policy

    A refund of money will only be provided where books or other items purchased are: defective or faulty OR fail to match the description.

    Credit Notes will be considered under the following circumstances:
    • withdrawal from a course of study
    • incorrect book purchased for a course
    • exemption granted from a course
    • the sales receipt is provided for proof of purchase
    • goods are in mint condition - books with access codes, passwords or CDs that have been opened are not returnable.
    Credit notes for textbooks listed on current Text Book List will not be considered:
    • after 1 April for Semester 1
    • after 1 September for Semester 2
    • after 7 December for Summer Semester.
    Credit Notes for general books will only be considered in exceptional circumstances.

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