View textbook list A-Z

This section doesn’t currently include any content. Add content to this section using the sidebar.

Pre-order our new design

This section doesn’t currently include any content. Add content to this section using the sidebar.

This section doesn’t currently include any content. Add content to this section using the sidebar.

Image caption appears here

SERVICES MARKETING ASIA PACIFIC PERSPECTIVE

Services Marketing is well known for its authoritative presentation and strong instructor support. The new 6th edition continues to deliver on this promise. Contemporary Services Marketing concepts and techniques are presented in an Australian and Asia-Pacific context. In this edition, the very latest ideas in the subject are brought to life with new and updated case studies covering the competitive world of services marketing. New design features and a greater focus on Learning Objectives in each chapter make this an even better guide to Services Marketing for students. The strategic marketing framework gives instructors maximum flexibility in teaching. Suits undergraduate and graduate-level courses in Services Marketing.

Free shipping

We offer free postage in Australia four weeks before semester commencement up until census date or the take the option of click and collect with our extended trading hours.

Enter the code, SSAF in the discount code section of the checkout, for free postage.

Search our store

x